Articles by Pauline Patterson

Pauline Patterson a graduate research assistant at the Florida Institute of Technology working on my Masters in Business Administration. She is a commercial pilot with a Bachelor of Science in Aviation Management with Flight.

Usability Testing of Travel Websites

Abstract A usability study was conducted to identify usability problems as well as recommendations for improvement for three travel sales websites. The study performed testing on twenty participants, between the ages of 19 and 65, recruited from the university campus consisting of students, faculty, and staff. The three websites tested were Expedia.com, Orbitz.com, and Travelocity.com. […] [Read More]