Articles by Nancy Small

Dr. Small is an Instructional Associate Professor of English at Texas A&M University’s branch campus in Doha, Qatar. Her research focuses on rhetorics of identity and persistence, particularly as constructed through narrative and metaphor.

Rhetorical Grounding and an Agile Attitude: Complex Systems, Multi-Genre Testing, and Service Learning in UX

Abstract This article describes a graduate-level service learning usability project and illustrates the practical tensions generated by increasing complexity in technology design. Although a foundational body of usability research prescribes standards for high-quality test design, such guidelines may not be applicable or practical in a particular context. Usability students and professionals benefit from allowing themselves […] [Read More]