Articles by Laura Gonzales

Ms. Gonzales is a PhD student at Michigan State University, where she studies and teaches digital rhetoric and professional writing. Her work focuses on highlighting the affordances of linguistic diversity in digital spaces.

What is Meant by User Experience? Analyzing Usability/User Experience Professionals’ Dynamic Representations of Self

Abstract This research investigates the ways usability/user experience professionals describe themselves for different audiences and across multiple digital platforms, including LinkedIn, Twitter, portfolio websites, and business websites. By analyzing the digital identities of over 40 usability/user experience professionals, this article presents quantitative and qualitative pictures of how usability and user experience is being described in digital […] [Read More]