Articles by Jonathan Patrowicz

Mr. Patrowicz is a Senior UX Analyst at a Natick, MA based software company. He is involved in both UX design and research, with a penchant for usability testing. He also serves as the Volunteer Chair for the Boston UXPA and has been involved in organizing the last four annual conferences. Patrowicz received his master’s from Bentley University in 2013.

How Professionals Moderate Usability Tests

Abstract This paper reports how 15 experienced usability professionals and one team of two graduate students moderated usability tests. The purpose of the study is to investigate the approaches to moderation used by experienced professionals. Based on this work, we present our analysis of some of the characteristics that distinguish good from poor moderation. In […] [Read More]