Articles by John Brooke

John Brooke has had a varied career as an academic researching decision support, as a usability specialist, and in advanced development of user-centered systems. For the last 18 years he has worked as a solutions architecture consultant, developing innovative technical solutions to meet business needs.

SUS: A Retrospective

Introduction Rather more than 25 years ago, as part of a usability engineering program, I developed a questionnaire—the System Usability Scale (SUS)—that could be used to take a quick measurement of how people perceived the usability of computer systems on which they were working. This proved to be an extremely simple and reliable tool for […] [Read More]